LEESLE - BRAVO! HANBOK LIFE
     

WE SHIP TO WORLDWIDE

PAYMENT

CONTACT

webstore@leesle.com

070-4218-2293


KST 10:00 – 17:00 (MON~FRI)
Only Korean Speaking

  •  
  • Store Guide

  • How to join

    Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
  • How to order

    Order is processed as below:
    Step 1: Search for products.
    Step 2: Add products to your shopping cart.
    Step 3: Log in with a member ID or non-member order.
    Step 4: Fill in the order form.
    Step 5: Proceed with payment.
    Step 6: Complete the order and you will see the order number.
  • Payment

    [PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal
    1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
    2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted
  • Shipping

    Shipping Method : Parcel Service

    Shipping Area : A Region.

    Shipping Rate : When applying differential amount between purchase price and shipping fee: Shipping fee will be set according to total purchased price.

    Delivery Time : 3 - 30 days

    Delivery Info :

    - - Shipping method: UPS, DHL, EMS
    - Shipping Areas: Worldwide
    - Period for payment : 3~30 business days after the purchase(Items cannot be shipped on the day of the purchase)

    Some items may take longer to be shipped.
    Important note: Items are shipped when the order is paid.
    If you wish to request for a return or exchange, please contact us by calling our customer service center or by sending an email to webstore@leesle.com.

    2 Ways in which you can order from abroad
    1. When paying in Korean won
    Currency : \ (Korean won)
    Payment method : Deposit without a bankbook, Korean credit card
    Delivery company : UPS, DHL, EMS
    Shipping cost: 40,000~(Costs may vary depending on the weight of the parcel and the delivery address for the order)
    After completing an order, please send us a message on KakaoTalk or write a post on the website with the following information, and we will inform you the international shipping cost for your order. Order number / International shipping address / Phone number for International shipping / Email

    2. When paying in USD
    Currency : $ (US dollar)
    Payment method : PayPal, International credit card
    Delivery company : UPS, DHL, EMS
    Shipping cost : Free shipping for all orders above 199USD(37USD for all orders below 199USD)
    Order must be made through LEESLE’s global website

    Note on customs duties
    Customs duty is not included in the overseas purchase
    Please note additional duty, which is not included in the price of the purchased items, may be charged.
    This policy abides by the tax laws of each country, LEESLE cannot adjust purchase prices for items to help the customers avoid paying additional taxes.
    When the delivered item is not picked up, the item will be returned to Korea and it will not be delivered to the delivery address again.
    The costs required in the process(Shipping costs for both ways, custom duty, etc.) will be deducted from the payment when the item is returned.

    Canada, Australia, Japan, Hong Kong, China, Taiwan, Laos, Macao, Malaysia, Mongolia, Myanmar, Singapore, Cambodia, Thailand, and Philippines.

  • Returns & Exchanges

    1. Requirements:
    You may exchange or return the purchased items.
    If you wish to request for an exchange or return, please call our customer service center or send an email to webstore@leesle.com.

    - Returned items will be reviewed and refunds will be made after the review is completed.

    1) Orders can be canceled in the following situations.
    : Prior to the shipping of the item.
    (When it is checked by the person in charge)
    : When the items runs out of stock.

    2) We accept return(s) if:

    -you receive a product different from your order; or

    -you receive a defective product.

    **Return Instructions

    (1) Post a return request on our Return sending an email webstore@leesle.com within seven days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

    (2) A customer service representative will be in contact to assist you by email or phone.

    (3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

    *Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

    *Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

    *Please include all contents of the original package and free gifts (if applicable) in your return packaging.

    * Shipping fee for any return caused by our fault will be paid by the company. However, if DHL’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

    3) We do not accept return(s) if:

    -you are returning the items just because you changed your mind (on size, color, etc.)
    -you are returning shoes, bags, or any other accessories
    -the products are damaged due to your mishandling
    -your return request is not approved by our staff

    The following items are not considered defective:

    * Items that are originally manufactured without tags or labels
    * Items with creases that may have been made while shipping
    * Items with unsatisfactory/incomplete finish due to mass production

    4) If there is a missing item from your order:

    *Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
    *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

    Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
  • Refunds

    It takes 3-5 business days to issue a refund for a returned or cancelled order.
    Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
  • Other

    No instructions

Store Information







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